Terms & Conditions

The following Terms and Conditions apply to all sourcing, purchasing, and export services provided by Susiami Goo Farmer. By submitting a sourcing requirement or confirming an order, the Buyer agrees to these terms.

1. Quotations and Pricing

  • All quotations provided by Susiami Goo Farmer are valid for a period of 7 to 14 days from the date of issue, unless stated otherwise, due to the fluctuating nature of agricultural commodity prices.
  • Prices are typically quoted in USD (United States Dollars) and can be arranged based on standard Incoterms (FOB, CNF, or CIF) as agreed upon by both parties.

2. Payment Terms

To ensure security for both parties, we adhere to standard international trade payment methods. Our standard terms are:

  • Telegraphic Transfer (T/T): 30% to 50% down payment upon Proforma Invoice (PI) confirmation, and the remaining balance upon the presentation of the copy of the Bill of Lading (B/L) and other shipping documents.
  • Letter of Credit (L/C): Irrevocable, 100% at sight from a prime international bank (subject to approval and minimum order quantities).

3. Quality Assurance and Inspection

  • We guarantee that all commodities meet the specifications agreed upon in the Proforma Invoice.
  • If the Buyer requires independent verification, third-party inspections (e.g., SGS, Sucofindo, or equivalent) can be arranged at the port of loading. The cost of such inspections shall be borne by the Buyer unless otherwise negotiated.

4. Shipping and Delivery

  • Estimated shipping schedules are subject to vessel availability, weather conditions, and port congestion in Indonesia.
  • Susiami Goo Farmer is not liable for delays caused by shipping lines, force majeure events, or customs holds in the destination country.
  • Original shipping documents (B/L, Certificate of Origin, Phytosanitary, etc.) will be dispatched via international courier (DHL/FedEx) once full payment has been received.

5. Claims and Discrepancies

  • Any claims regarding quantity or quality discrepancies must be submitted in writing within 7 days of the cargo’s arrival at the destination port, supported by official reports and photographic evidence.
  • Claims filed after this period will not be entertained.

Note: These terms serve as a general guideline. Specific conditions may be adjusted and finalized within the official Sales Contract or Proforma Invoice for each unique transaction.